Política de envío

Shipping Policy

Thank you for shopping at MedievalMart!
We proudly ship our handcrafted products worldwide with secure packaging and reliable delivery partners.
Please read our shipping guidelines below.

1. Processing Time (Handling Time)

All orders are processed within:

7 – 11 business days

During high demand season (Christmas, New Year, Black Friday), processing may take an extra 1–2 days.

Handmade products may require additional craftsmanship time, but we always try to ship as quickly as possible.

2. Shipping Time (Transit Time)

Once your order has been dispatched, the estimated delivery time is:

5 – 9 business days (Standard Shipping)

This timeline applies to major regions including:

  • United States
  • United Kingdom
  • Canada
  • Australia
  • Europe
  • UAE
  • And many other countries

Delivery speed may vary slightly depending on customs clearance and local courier efficiency.

3. Total Delivery Time

Total delivery time = Processing time + Transit time

➡️ Approximately 15–20 business days

(Usually earlier, but we provide a wide window for transparency.)

4. Shipping Cost

Standard Shipping: FREE worldwide

We do not charge any extra fees for standard shipping.

5. Order Tracking

After your order is shipped, you will receive:

  • A tracking number
  • Tracking link
  • Shipping carrier information

Tracking updates may take 24–48 hours to appear.

6. Customs & Import Duties

Some countries may charge customs duties or VAT.
These charges (if applicable) are the responsibility of the buyer, as they vary by country.
We always try to minimize duties wherever possible.

7. Incorrect Address / Delivery Issues

Please double-check your shipping address before placing your order.
If an order is returned due to an incorrect address or failed delivery attempt, reshipping charges may apply.

8. Shipping Delays

Delivery may take longer in case of:

  • Festive seasons
  • Weather delays
  • Customs inspection
  • Remote area deliveries
  • We appreciate your patience and support for handcrafted products.

9. Contact Us

If you have any questions about shipping, feel free to contact our support team:

📧 Email: info@medievalmart.com
📍 Address: 856, Near Masjid, Azad Nagar, Roorkee, Uttarakhand 247667, India
📞 Phone/WhatsApp: +91-7253905846

We are always here to help!